Returns & Refunds
Returns & Refunds
Return Policy. If you are not satisfied with your product(s), please reach out to supportrebloom@gmail.com to let us know about your concerns. We accept returns for items within 180 days of delivery. All returnable items require proof of purchase in order to process a refund. Please note that certain exceptions to our Return Policy may impact your order's eligibility for a refund.*
*The 180-Day Return Policy does not apply to products purchased with a Discount Code or Subscription Products. Please refer to our Subscription Policy for details.
*Certain items are non-returnable, including: (i) Gift Cards & (ii) Downloadable Products.
*Partial Refunds may be granted at our sole discretion in certain cases, such as: (i) Items that are damaged or missing parts not due to our fault; or (ii) Items returned after 180 days from the date of delivery.
Exchange Policy. If you receive a damaged, defective, or tampered product, please contact supportrebloom@gmail.comwith a photo of the damaged item so we can assist you as quickly as possible.
Return Shipments. To initiate a return, please contact supportrebloom@gmail.com and our team will provide you with a return shipping address and instructions. You may either request a prepaid return label from us or ship the item back using your own label.
Please note that you will be responsible for covering return shipping costs. Shipping costs are non-refundable. If your refund is approved, the cost of return shipping will be deducted from your refund amount.
If you are returning an item valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of your returned item without tracking confirmation.
180-Day Satisfaction Guarantee. We stand behind the quality of our products with a 180-Day No-Questions-Asked 100% Satisfaction Guarantee or your money back. Our policy covers up to 180 days from the date of delivery. If more than 180 days have passed since you received your purchase, we are unable to offer a full refund or exchange. In certain circumstances, a partial refund may be authorized for items returned after 180 days or for exceptions outlined above, at our sole discretion. A receipt or proof of purchase is required to complete your return.
To submit a refund request, please contact our support team at supportrebloom@gmail.com and a team member will be happy to assist you.
Please note the following conditions:
- Refund request approval is subject to our discretion.
- We can only offer one refund per customer, limited to the total amount of the customer's initial order.
- We offer free shipping on all purchases, but return shipping costs will be deducted from the refund amount.
- To qualify, you must have purchased the returned product(s) directly from our website.
- Products purchased with a discount code and recurring subscription payments do not qualify for the 180-Day Satisfaction Guarantee. Please refer to our Subscription Policy for more information.
How Soon Will I Get My Refund? Once your returned item is received and inspected, you will be notified via email regarding the approval or rejection of your refund. If approved, the refund will be processed within 5–7 business days.